Title

Foundations of Customer Service with ChatGPT

Learn ChatGPT fundamentals for handling inquiries, automation, escalation, and delivering great service...

4.92 (6 reviews)
Udemy
platform
English
language
Sales
category
Foundations of Customer Service with ChatGPT
693
students
6.5 hours
content
Feb 2025
last update
$44.99
regular price

What you will learn

Customer Service with ChatGPT

ChatGPT and Sales

ChatGPT in Enhancing Customer Service

The Power of ChatGPT

Why take this course?


Course Headline: 🚀 Master ChatGPT for Exemplary Customer Service! 🌟

Course Instructor: 👩‍🏫 Mana Dowlatshahi Yeganeh

Course Title: 🎓 Foundations of Customer Service with ChatGPT


About the Course:

In today’s fast-paced, digital-first world, exceptional customer service is more crucial than ever. Businesses strive to provide seamless support while maintaining efficiency, and that’s where ChatGPT can make a transformative impact. This course, Foundations of Customer Service with ChatGPT, is designed to introduce you to the fundamental concepts and techniques of leveraging ChatGPT for superior customer service and support.


Why Join This Course? ✍️✨

ChatGPT is a powerful AI tool that can enhance customer interactions through automated responses, efficient query resolution, and personalized communication. By learning how to use ChatGPT effectively, you’ll discover:

  • Handling Common Inquiries: Learn to address frequently asked questions with precision and consistency.
  • Streamlining Service Processes: Master the art of automating routine tasks without sacrificing the human touch.
  • Ensuring a Positive Customer Experience: Implement strategies that ensure every customer interaction is satisfying and memorable.

This course explores topics like:

  • 🤖 Chatbot Etiquette: Understand the dos and don’ts of interacting with customers through chatbots.
  • 🔄 Escalation Protocols: Know when and how to escalate complex issues to human agents for resolution.
  • 💖 Creating Engaging Interactions: Tips on crafting engaging, human-like interactions that resonate with your users.

The Importance of Customer Service in the Digital Age: 🌐🔍

In a competitive market, customer satisfaction is the key to loyalty and long-term success. ChatGPT empowers organizations to provide 24/7 support, reduce response times, and handle high volumes of queries with ease. By integrating AI into your customer service strategy, you can focus on complex issues while ChatGPT manages routine tasks, leading to improved efficiency and cost savings.


Who This Course Is For: 👥✂️

Whether you’re a:

  • Customer Service Professional: Enhance your skills with AI technology.
  • Business Owner: Learn to automate and modernize your customer service workflows.
  • AI Novice: Discover how ChatGPT fits into real-world customer service scenarios—no prior experience with AI needed!

Future Outlook: 🔮💡

As technology evolves, ChatGPT and similar tools will become more advanced, enabling businesses to predict customer needs, provide proactive solutions, and foster stronger connections. By building a strong foundation today, you’ll be prepared to navigate the future of customer service with confidence and expertise.


Join Us! 🎪📚

This comprehensive course will guide you through the transformation of customer service with ChatGPT. From handling inquiries to automation and escalation, we cover it all. Elevate your customer service game, deliver exceptional experiences, and drive business success—all from the comfort of your home or office!


Ready to dive into the world where AI and customer service merge for unparalleled efficiency and satisfaction? Enroll in "Foundations of Customer Service with ChatGPT" today and step into the future of customer interactions! 🌐💖👍

Screenshots

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6400493
udemy ID
14/01/2025
course created date
19/01/2025
course indexed date
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course submited by