4.15 (46 reviews)
☑ You will be able to create new sources of leads for your business with online reviews
☑ You will be able to build or rebuild your online reputation (social proof) and your national and local search engine optimization with online reviews
☑ You will be able to leverage your new and existing positive customer reviews for maximum benefit
☑ You will be able to choose popular review sites for your business and find the review sites specific to your industry
☑ You will understand how some of the most popular internet review sites work
☑ You will be able to to handle negative and fake reviews about your product, service or company
☑ You will be able to develop a systematic approach to handling your online review program in just 30 minutes or less per week
☑ You will be able to have more control on what customers write online reviews for you
☑ You will be able to raise your review listings in Google...maybe to page 1
JOIN OVER 5500 SUCCESSFUL STUDENTS!! LIMITED TIME SPECIAL RATE!!
TOP RATED COURSE! ***** 24 - 5 STAR REVIEWS!!
BONUS UPDATE: LECTURE 12 - If your customer management software does not have a way to track your reviews consider using this simple Excel template. You can track all of your reviews in one file for the year.
"Reviews are the backbone of Local SEO and Online reputation, in this course Tom explains how to get reviews for your online business. No-Fluff...I highly recommend it to anyone" Faisal, Udemy Student
No matter what kind of business you have. If you are selling a product or service, online or offline, local, national or worldwide, your business needs to get control of and start leveraging positive online reviews on Google, Yelp, Facebook, Angie's List and more! This course covers:
- How to create an endless source of free, new leads for your business
- How to gate or control which customers will write online reviews for you
- How to build or rebuild your online reputation (social proof) and your national and local search engine optimization with online reviews...BECOME A ROCK STAR IN YOUR LOCAL MARKET!
- What the most popular review sites are and how to find the review sites specific to your industry
- How to receive local and national attention with your online reviews
- How to leverage your new and existing positive customer reviews for maximum benefit
- How to handle negative and fake reviews about your product, service or company
- How to handle a complaining customer
- How to develop a systematic approach to handling your online review program in just 30 minutes or less per week
- And so much more!
All using only legitimate strategies….only real customers and real reviews! No black hat techniques, reputation management firms, or fake reviews allowed!
Plus, you get 10 fully customizable email, letter and webpage templates included
"I plan on using some of the tips I received from this course in my business. There were a lot of things about reviews that I learned that I was unaware of. The instructor has a pleasant voice and the course was interesting." Lora, Wedding Officiant & Author
Whether you are thinking of starting a business or you are a long time entrepreneur, managing and leveraging your customer's online reviews are vital to your businesses success! In the last few years online reviews and sites have exploded across the internet, Yelp, Google, Yahoo Local, Bing and so many more. Ask yourself this question. What did you do before the last time you made a purchase? Odds are that you looked for online reviews of the product/service and the company (or both) before you made a purchasing decision. According to a recent study by Dimensional Research, 90% or 9 out of 10 customers claimed positive reviews influenced their purchasing decision. On the flip side, 86% said their buying decision was influenced by negative online reviews!
Now try this. Pretend to be a potential customer for YOUR business. Type in a Google search with your business name followed by the word “reviews"…Gulp! Did you do it or were you too afraid of what might come up? If you were not happy with the results of this search, what can you do? A lot actually! In this course you'll learn why online reviews are critical for attracting more clients and sales. I'll show you what review sites all businesses should target and how to find the ones specific to your industry. We'll cover how to get your customers to give you those awesome reviews and then how to leverage them for their maximum positive impact. Plus if you've gotten negative reviews in the past, I'll show you how to bury those with positive reviews and lessen their impact on your business. With this course you'll get 10 email, letter and webpage templates to use, many resources and more! Sound like a lot of work? I'll show you how to spend less than 30 minutes per week on it! Are you envious of those customer service awards received by some businesses? I'll show you how to receive those as well!
Let's get started!
"This course has given me a way to get though the "review bottleneck". I work hard to produce high quality results for my clients and many of them are tremendously happy with the work I produce. My problems has always been that even when I ask (verbally) for them to review my work it generally doesn't happen, and I didn't understand why! Tom's course has given me not only the tools, but also the understanding of the process I need to properly encourage them to create and post positive reviews. On top of all that he also gives you a way to use reviews as a feedback mechanism to help improve your product or service delivery without damaging your public reputation. I can't tell you how many times I would like people to tell me what they are REALLY thinking when they don't want to. Tom's system helps with that as well." Scott, Udemy Student
Update: BONUS lecture 36: 5 minute overview of using my system for wedding professionals, DJs, caterers, florists, hotels, etc. Leverage your wedding marketing with online reviews on TheKnot, WeddingWire, Google, Yelp and more! Learn do it yourself reputation management to increase your leads and sales this wedding season.
Update: Lecture 27 & 28 - Yelp! Tips and tricks on how to master this popular review website! How to get those hidden or "not recommended" reviews to show up and a template for your Yelp reviewers!
BONUS UPDATE: Lecture 35 - 36 More Online Review Websites and Business Listing Websites To Consider (for all kinds of businesses)
BONUS 2: Lecture 25 - Wedding Professionals template, photographers, DJs, formal wear shops, what can you do right now to leverage your reviews for the busiest booking season of the year? Get your previous clients to review you on all of the review sites like WeddingWire and The Knot!
BONUS 3: Lecture 24 - Udemy Instructor template, how to leverage your Udemy course reviews onto other social media and review sites!
Introduction to the Fans on Fire Program
Google Facebook Online Review Secrets Endless Free Marketing Promo Video
Introduction to Tom Kenemore, your Udemy instructor
Welcome New Student - Active Student Bonuses!
Online Review Websites
What are online review websites like Google My Business, Yelp, Bing, & Yahoo?
There are more review websites than Google, here are popular online review sites
Find your industry specific review websites
Claim or set up your first review site profile!
Google Seller Ratings and Google "Reviews Around the Web"
Review website profile set up tips and homework
Section 2 Quiz
Got a question? Ask it in the forums or share your tips with fellow students
Getting Great Reviews!
Questions for your review form
Sample review letter text
More on getting reviews and bonus tips!
Conclusion to getting great reviews and homework
Got a question, ask it in the discussion forum!
Section 3 Quiz
BONUS: Excel Spreadsheet Simple Review Tracker - Track your biggest fans & more!
Fans on Fire - Leveraging Those Great Reviews
Introduction to Fans on Fire
Organizing your fans and reviews
Contacting your fans
Sample first Fan on Fire email or letter
Text for 2nd Fan on Fire letters/emails or use as an alternate
Text for 3rd and final fan on fire letter or email
Alternative text during the holidays for a fan on fire review email or letter
Text for one specific award for your fan on fire letter or emails
Alternative text for fan on fire letter or email for one specific award
Fan on Fire webpage and where else to use great reviews
Sample text for Fan on Fire webpage
BONUS: Udemy Instructors, Leverage your course reviews onto other review sites
BONUS: Wedding Industry Professionals - Wedding Wire, The Knot & more
You got an online review and additional follow ups
Yelp! Tips & strategies to get those hidden or "not recommended" reviews to show
Message to a Yelp customer that had their review hidden
Conclusion to leveraging great reviews & homework
Section 4 Quiz
Reduce The Impact of Negative and Fake Reviews
Catch negative reviews before they are posted online and handling complaints
Handling fake reviews
Conclusion and homework on negative and fake reviews
Section 5 Quiz
Bonus Resources Section
Bonus Tips and links on the top review sites and how to master the review proces
Bonus Update: 36 more review and listing websites to consider
BONUS WeddingWire & TheKnot Wedding Marketing Secrets To Online Reviews OVERVIEW
Conclusion to Fan’s on Fire Course
Conclusion of course
One more thing...
Upcoming Bonus Lecture: How to leverage your reviews on Amazon!
I loved the course. It was short and very detailed. Plenty of resource pdf's that provide excellent examples of letters that can be sent to your clients.
The information provided in the course was excellent both for those new to the field & those experienced in it, There were great ideas on how to address multiple review-related issues and the course was well worth the price and time investment!
I think this is a great course for those beginners looking to jump the learning curve! Thanks for all the great info! Appreciated, Jeff Garrett
About time I found a really good instructor. I have done at least 12 Udemy courses. Tom is good. I love his introductory video and will be asking him a question as to how he got that made up. He definitely knows his stuff.
I really Lerner many New thing from the course . I highly recommend the course . I never knew about the Importance of review but Thankfully I came to know after going through the course . The course is very short and precise so Its very good to complete in one flow . Must watch for people having business and startups or Bloggers
I wasn’t originally looking for it but when I saw this course about online reviews I had to take it. I have a company that is a good fit for providing services like this and after taking the course I’m even more interested. There was a lot of content and all good quality so I gave this one 5 stars.
Excellent class and examples plethora of information to learn. User-friendly for an individual who wants to learn how to learn how to get review or learn how to market their business.
Tom's course 'Fans on Fire', provided very useful information. His communication was so clear and easy to understand. He provided great resources as well. Tom's lectures were very engaging, he is devoted to his student's learning and makes himself available for any questions regarding the course. The content was interesting and relevant. I will most certainly recommend his course and I look forward to taking more courses of his in the future.
I just started a business a couple months ago for a big ticket item and we just made our first sale and we're so excited our 1st customer loves the new product!!! I knew positive reviews make a huge difference but didn't know how to go about sharing them or what to do. This course was so extremely helpful in how and where to set up the review sites and most importantly, how I can leverage the reviews I got from these first sales!!! Awesome course, I highly recommend it!!!
I work hard to produce high quality results for my clients and many of them are tremendously happy with the work I produce. My problems has always been that even when I ask (verbally) for them to review my work it generally doesn't happen, and I didn't understand why! Tom's course has given me not only the tools, but also the understanding of the process I need to properly encourage them to create and post positive reviews. On top of all that he also gives you a way to use reviews as a feedback mechanism to help improve your product or service delivery without damaging your public reputation. I can't tell you how many times I would like people to tell me what they are REALLY thinking when they don't want to. Tom's system helps with that as well. Two thumbs up Tom!