Healthcare Problem Solving

Problem solving in healthcare, Brainstorming, flowcharts, prioritization matrix, decision making in healthcare

4.35 (83 reviews)
Udemy
platform
English
language
Management
category
2,815
students
2 hours
content
Mar 2023
last update
FREE
regular price

What you will learn

Problem solving

Better decision making

Brainstorming

Drawing processes

Prioritizing problems and resources

Understanding root cause analysis

Description

This course is  a part of a series: Essentials for Healthcare Professionals.  The course focuses introduces common quality tools in handling everyday problems or challenges in healthcare. The main aim of the series is to form a base of common knowledge for healthcare professionals, apart from their specific role in healthcare. The course is equally important for any healthcare professional and does not assume any previous experience in problem solving skills.  It smoothly engages you in a logical flow of how to analyse and find solutions for different challenges you might face in your daily practice.

The course starts by shedding light on the most important factor in solving any problem - that is problem definition. Many problems we face do not have a clear description or boundaries to address. This is a main reason for going around problems without effectively solving them. After having a clear definition of a problem, we go through its analysis. Understanding why a problem occurred is, at the first place, the right place to start  solving it.

After understanding reasons, it comes up to finding innovative solutions or options for our problem. Different methods are used, however, exemplary common tools are explained along with practical exercises. Upon finding different options for solving  problem or improving a current process, we need to have a tool help us decided among them. Here comes up the importance of prioritisation matrix in converting our subjective feedback into easily understandable numbers to choose among them.   

Content

Introduction

Introduction

Approach to problem solving using quality tools

Where to go? How to define a problem
What are the causes? Brainstorming
Brainstorming practice example
Brainstorming review
Let's do some dissection? Flowchart
Flowchart review
What is the truth behind? Root cause analysis - basics
Root cause analysis review
Let's think deep? Fishbone Diagram
Fishbone diagram review
What to choose? Pareto chart
Pareto chart review
Let's decide! Prioritization matrix
Let's decide ! Prioritization matrix review
Putting it all together

Screenshots

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Reviews

Carla
May 23, 2023
I prefer a "real" person over computer-generated. Also, the Pareto lecture didn't seem to understand/incorporate the 80/20 principle. Please audit that?
Dr.
June 22, 2021
Could have been better, more engaging and more simpler to understand. Certain lectures, the viewer might just get lost. Content is good but needs a bit more work overall.
Dilara
June 13, 2021
Thank you to instructor, it was perfectly designed course. But I think a missing video or a missing period in one of the video exist about Pareto Charts. Just wanted to share. Thanks!:)

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Related Topics

3450590
udemy ID
8/26/2020
course created date
10/14/2020
course indexed date
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course submited by