4.44 (3445 reviews)
☑ Identify how to make better decisions through critical thinking and creative problem solving.
☑ Recognize and remove barriers to creativity to foster an innovative work environment producing practical solutions.
☑ Discover ways to move beyond familiar ways of thinking and seeing the world, and become open to new ways of listening, leading, responding, and innovating.
☑ Use mindfulness to evaluate all of the attributes of the different options, and make more informed decisions.
☑ Develop and build your emotional intelligence.
How effective are you at processing information from your environment and using emotion to drive your decision making?
How rational and objective are you in problem solving and decision making?
From the decision to rise in the morning to the decision go to close your eyes and go to sleep at night, you are constantly solving problems and making decisions. Throughout each day you are confronted with a variety of problems and decisions that require a rational, thoughtful response underpinned with good emotional awareness.
This course is about proactively working towards solutions that help you to make timely decisions as you solve work problems to bring value to your company and your customers. In addition, the skills, processes and tools taught in this course can bring value to other aspects of your life.
Good decision making means that you can grasp problems and mindfully devise effective solutions. It means that you can deal realistically with situations as they arise and manage emotions and impulses that may disrupt effective decision making.
Both creativity and mindfulness form a basic part of solving problems along with intuition. Intuition is a decision making process that is often overlooked in business. Applied in a mindful way, and used well, it can add richness and speed to developing realistic solutions to problems. Critical thinking to work in an emotionally intelligent manner forms a major component of the skills of decision making to overcome unconscious bias. This is covered in detail within the course.
The course is based around the Decision Making component of Reuven Bar-On's comprehensive assessment of emotional intelligence. You do not need any knowledge of this model or about emotional intelligence to take the course. (It is important for me to stress that I have no commercial affiliation with Reuven Bar-on and the EQ-i 2.0 assessment.)
This course is a standalone course for anyone interested in understanding how to solve problems and make good quality decisions more effectively. It forms part of a comprehensive course that explores emotional intelligence in more depth.
The course covers the ways to stimulate creativity and looks in detail at the fashionable business technique of mindfulness. Within this course, mindfulness is applied to decision making.
You'll receive all the information that you need and will be coached using loads of practical hints that you can use straight away.
The course is made up of a series of lectures and contains course notes. There are a series of interactive practical activities that involve some interaction with other people and some reflection.
The course material makes up a one to two day workshop so is equivalent to 8 -12 hour's training. It forms part of our advanced emotional intelligence course endorsed by the Institute of Leadership and Management.
By completing this course, you will be able to
Identify how to make better decisions through critical thinking and creative problem solving
Recognise and remove barriers to creativity to foster an innovative work environment producing practical solutions
Discover ways to move beyond familiar ways of thinking and seeing the world
Investigate new ways of listening, leading, responding, and innovating
Use mindfulness to evaluate all attributes of the different options available and make more informed decisions
PLEASE NOTE - This course is NOT for you if you are not prepared to work through the practical activities that make up a fundamental part of the course. Your decision making cannot be developed just by watching the video lectures. It requires you to do some reflective thinking, to get some feedback and to discuss your development with others. I'm afraid that you won't get the best from the course unless you are prepared to do this.
There are EIGHT practical activities included within the course that are designed to help you to develop your decision making capabilities. These are
Reflecting about the Emotional Intelligence Course
Assess your Decision Making
Understanding your Reality
Problem Solving with SCAMPER
Impulses and Gratification
Mindfulness: What Affects your Energy?
An Exercise in Critical Thinking
For example, by completing the practical activity "Problem Solving with SCAMPER" you will enable to come up with new ideas when you're trying to develop or improve a product or service.
This course is being continually refined and updated to ensure it remains current and relevant.
All PDFs are Section 508 / ADA Accessibility compliant.
All videos have grammatically correct English captions.
Latest update - April 2021
Introduction to Decision Making: Solve Problems with Emotional Intelligence
Introduction to the Course
Practical Activity: Reflecting about this Course
About this Course on Udemy
How the Course relates to Emotional Intelligence
Overview of your Decision Making Course
Thinking and the 4 Styles of Decision Making
Thinking and the Directive Decision Making Style
Thinking and the Behavioural Decision Making Style
Thinking and the Conceptual Decision Making Style
Thinking and the Analytical Decision Making Style
The Role of Personality and Emotional Intelligence in Decision Making
The Myth about Left Brain and Right Brain Thinking
How Emotions are Involved in Decision Making
Feedback in Decision Making
Practical Activity - Making Decisions with Emotional Intelligence
Practical Activity: Assess your Decision Making
The Emotional Intelligence Decision Making Component - Reality Testing
Reality Testing - Objectives
What is Objectivity and What is Subjectivity?
The Basic Anatomy of the Brain
Exploring the Sensory Input Channels
Reality - What is Really Happening?
The Three Types of Filters
Understanding Beliefs, Memories and Values
Our Interpretations of Memory
More about Memory
The Influence of Values and Beliefs on Decisions
Understanding your Reality
Observations of Behaviour and Reality
Reality Testing - Review
Reality Testing Quiz
Practical Activity: Reality Testing
Practical Activity: What is your Reality?
The Emotional Intelligence Decision Making Component - Problem Solving
Problem Solving - Objectives
Exploring The Two Types of Problems
How Adaptability, Risk and Innovation are Involved in Problem Solving
How to Work with Creativity
How Intuition is Involved in Problem Solving
The 6 Steps to Solving Problems
The SCAMPER Technique of Problem Solving Explained
3 Tips To Successfully Work With SCAMPER
How Emotions Drive Decisions
Problem Solving - Review
Problem Solving Quiz
Practical Activity: Problem Solving with SCAMPER
Practical Activity: Problem Solving using the SCAMPER Technique
The Emotional Intelligence Decision Making Component - Impulse Control
Impulse Control - Objectives
Developing your Impulse Control
How your Amygdala can be Hijacked and how this Impacts Upon Decision Making
Ways to Work with your Impulse Control
Impulse Control - Review
Practical Activity: Impulse Control
Practical Activity: Impulses and Gratification at Work
A Further Emotional Intelligence Component of Decision Making - Mindfulness
Mindful Decision Making - Objectives
What is Mindfulness?
Coming to your Senses
What Mindfulness at Work Means
The Neuroscience of Mindfulness
An Exercise in Mindfulness - Cognitive Defusion
Mindful Decision Making - Review
Mindfulness Course Notes
Practical Activity: Mindfulness
Practical Activity: Mindfulness - What Affects Your Energy?
Critical Thinking with Emotional Intelligence
Critical Thinking around Critical Thinking
Critical Thinking and Emotional Intelligence
The Brain and Thinking
The Two Thinking Systems - System 1 (Fast) and System 2 (Slow)
Improving your Critical Thinking in Less than 3 Minutes
How your Values and Bias Affect your Critical Thinking
Final Thoughts and Actions to Develop your Critical Thinking
Practical Activity : An Exercise in Critical Thinking
Practical Activity: An Exercise in Critical Thinking
Conclusion to the Course
Practical Activity: Learning Review
How to Access your Udemy Certificate
could be very useful, sometimes we forget how important the emotional intelligence could be, especially at work
I found it a little long and tiring, maybe dividing the course into 2 or 3 parts improves the learning experience.
Course is good but it should show status of each video after completing. I have watchedall videos and attempted all quizes still it is showing only 85 percent completed. And am unable to know which video I left. Thank you.
I enjoyed most of this course, and thought it provided solid, realistic advice for getting along with people, and being productive in the workplace. The only criticism I have is that it delved a little too deeply into the science behind how our brain works, which is interesting, but not terribly helpful.
I AM VERY EXCITED BY TAKING THIS COURSE BECAUSE I CAME ACCROSS SUCH CHALLENGES IN MY AREA.SO NOW IT THE WRITE TIME TO TAKLE THE ISSUE.
The course has definitely impacted my life, not only professionally but even more in a personal way as I have learnt lessons that can improve my life as a mother as a wife and as a manager. Emotional intelligence should be a pre-requisite for any manager as it instills life lessons on social interaction and understanding. I also enjoyed the lecturer's method of delivery and engagement. Thank you.
Have an amazing time learning this lesson. I've learned a lot on this course and it will surely benefit me in my field and in my current career. Thank you so much for sharing your knowledge!
i enjoy what I'm learning, the subject matter is very good but the fact that the pdf interaction on list 15 things i don't care for & why don't work. I lost hours trying to update adobe & make it work to no avail. alot of times the presentation is blurry on my screen. I can make out words but smaller words no.
A lot of good information to understand how the emotions and E.I. work and very useful tools, especially for who is starting the learning path on E.I. However, I found that a lot of space (i.e. time) is given to suggestions and advices that are at too abstract level to understand how to apply them in practice. What I would like to see also improved is the area around "impulse control". To be able to make more constructive decisions and be able to act accordingly. There must be other more powerful tools applicable in this context. Also, the downloadable exercise templates could be with reacher content and tools (e.g. questions/examples that stimulates thinking before answering?) to be able to perform the exercise, rather then just pre-created empty spaces between the same information that there is in the video lessons)
need more examples while explaining the details . i am a visual learner hence was finding issue in relating the audio with less examples .however starting from the video no25 , i have started getting good examples to relate with
Very interesting. Thought the False Memory was pretty interesting as well as how not to kill creativity. Overall there's a lot to unpack here. Mindfulness can be it's own course.
Informative... but in the Section 5 I would appreciate some examples of the techniques, step by step - or a case study, something to make it more tangible. This section is the one I was most interested in, but at this point it´s a bit more like a flood of lists of techniques ... but I will see in the next chapter.
Great course. I enjoyed especially part about Mindfulness. I practice but not very often. Thanks to great lecture about neuroscience, now I understand more what is actually happening in my brain and it motivates me do practice every day. I don't have anything bad to say about the course's content. Regarding technical aspect, maybe it would be great if the audio recording was always the same quality and loudness. But that's one technical thing. Besides, big thank you!
The best course I have ever had on emotional intelligence. A very rare subject and consideration when recruiting in my experience and opinion. I so glad to know what I now know. Thank you