Effective Communication Skills - Master Your Communication
NEW CONTENT for 2024: Effective communication skills for better communication in your personal and business life
4.15 (433 reviews)
14,249
students
2.5 hours
content
Jan 2024
last update
$59.99
regular price
What you will learn
Our comprehensive, easy-to-follow Communication Skills course shows you how be more effective in how you communicate with other people
The course has its own workbook & Action Plan, downloadable in the first “Course Introduction” module, so you can practice and reinforce what you have learned
You will get a great insight into great communication skills, how be a better communicator, overcome communication problems and get better outcomes
Module 1: How Communication Works :: Communication Dynamics » The 4-Step Cycle » The 6 Cs » Communication Styles » Adjusting your Style » Influence or Persuade?
Module 2: Being an Effective Communicator » The Wheel of Communication » Your Self-Image » What Others Think Of You » Asking for Feedback » Your Preconceptions
Module 3: Questioning & Listening :: Verbal Communication » Open/Closed Questions » 5 Levels of Listening » Active Listening » How to Use Active Listening
4: Face-to-Face Communication :: 3 Essentials of Communication » Be Positive » First Impressions » Body Language » Use the Right Words » The Right Appearance
5: Telephone Communication: The Good and Bad of the Telephone » Getting Your Voice Right » Making Improvements » Overcoming Challenges on the Phone
6: Written Communication :: Using the Right Words » Right First Time » Your 3 Stage Structure » Quick Tips for Writing » Keep it Simple » Effective Social Media
7: Overcoming Communication Problems :: Why It Goes Wrong » Overcoming Communication Barriers »Dealing With Opposition & Conflict »Delivering Difficult Messages
8: Getting Better Outcomes :: Assertive Communication » The Effect of Location » Getting Your Timing Right » 5 Best Practices For Communicating Effectively
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2069393
udemy ID
12/5/2018
course created date
11/20/2019
course indexed date
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