Fundamentals of Digital Transformation & Customer Experiance

Master Digital Transformation, Customer Experiance with Industry 4.0 Trends IOT, Edge, Blockchain, AI, Data, Cloud

3.95 (27 reviews)
Udemy
platform
English
language
Other
category
instructor
248
students
1.5 hours
content
Feb 2020
last update
$34.99
regular price

What you will learn

Digital transformation concepts that every software developer should know

Digital Transformation & Customer Experiance

The roots of digital transformation and where it is heading to in the future.

Industrial 4.0 technology trends

Overview of Digital technology Trends ( Cloud, IOT, Big Data, Edge Computing, Blockchain, AI)

How to overcome the challenges of digital transformation projects.

knowledge about real cases from different industries to show you how industries are evolving with the changes.

Description

Digital transformation is a hot topic--but what exactly is it and what does it mean for companies and as a software developer what does digital transformation and customer experience means to you?

In this course, we talk about Digital transformation, Customer experiences and Industry 4.0 technology trends like Bigdata , IOT, blockchain, Cloud computing, Data.


By the end of this course, you'll be able to:

--Describe the underlying economics of innovation, technology, and market disruptions

--Weigh the pros and cons of current digital technologies Trends

--Learn how Customer experience drive digital transformation

--Digital transformation challenges

--Roots of digital transformation and where it is heading to in the future.

--Have knowledge about real cases from different industries to show you how industries are evolving with the changes.

--You will learn how to overcome the challenges of digital transformation projects.


This course is useful for  Software engineer, Developers , IT Architect, Test managers and C level managers in charge of digital transformation within their organization or program / project managers who will manage digital transformation projects. Senior managers also can benefit this course if the company will have the transition under their supervision. This course is also suitable for pioneers who want to start a digital transformation in a certain area within their company. This is a beginners level course and you don’t need any preliminary knowledge to take this course.


Content

What is Digital Transformation

Introduction to the Course
What is not Covered in this course
Introduction to Digital Transformation
Digital Transformation -The power of Exponential
Why Digital Transformation

what is Customer Experiance

Customer Experiance Introduction
Introduction to Customer Journey and Design thinking
QuiZ Time

Technology Trends of yesterday

Introduction to Technology trends
Big Data -1
Big Data -2
Cloud Computing -1
Cloud Computing -2

Technology Trends of Today

Internet OF things
Artificial Intilligence

Technology Trends of Tomorrow

Edge Computing
Blockchain -1
Blockchain-2

Challanges for Digital Transformation

Digital Transformation Challanges

Conclusion

Thank You

Screenshots

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Reviews

Shardorn
November 2, 2020
Knew this information before and have seen some typo's in the presentation. It is customer experience not experiance
Donald
August 5, 2020
This is a good course for someone looking for a quick introduction to the concepts of Digital Transformation and its componets and the part Customer Experence plays in the total DX picture.
Ser
April 1, 2020
This course cover a general knowledge in digital transformation, it is good for beginner who has no knowledge of digital transformation.

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2703664
udemy ID
12/13/2019
course created date
12/17/2019
course indexed date
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