Help Desk / Desktop Support Role In Real Life: 2024

Practical Computer Troubleshooting Course: Help Desk/ Desktop Support Role In Real Life: 2024

4.53 (56 reviews)
Udemy
platform
English
language
Operating Systems
category
instructor
252
students
3 hours
content
Sep 2020
last update
$39.99
regular price

What you will learn

Getting Ready For Help Desk / Desktop Support Role In Real Life 2024

Prepare for Help Desk / Desktop Support, Ace interview & get hired

Real life hands-on on the job computer troubleshooting Windows 10, Active Directory, Cisco VPN, 0365, MAC OS

Mac troubleshooting

Description

In this course I will walk your through the complete practical on the job steps to troubleshoot user's computer issues. This training does not involving boring theories. Just plain hands-on practical day to day scenarios only. After completing this course you will be able to troubleshoot most computer issues in an enterprise environment with ease. Conventional certifications and college course doesn't teach you how to resolve real world on the job issues. This course will prepare you for the Technical interview for Help Desk /Desktop Support role. I have created precise and short videos of each topics to benefit and retain the knowledge in that specific video. Windows and Mac both troubleshooting are explained here. Topics range from Windows 10 enterprise environment, MS Office software, Cisco VPN, Active directory and MAC OS.


Best of luck of with your quest for better career. In this course I will walk your through the complete practical on the job steps to troubleshoot user's computer issues. This training does not involving boring theories. Just plain hands-on practical day to day scenarios only. After completing this course you will be able to troubleshoot most computer issues in an enterprise environment with ease. Conventional certifications and college course doesn't teach you how to resolve real world on the job issues. This course will prepare you for the Technical interview for Help Desk /Desktop Support role. I have created precise and short videos of each topics to benefit and retain the knowledge in that specific video. Windows and Mac both troubleshooting are explained here.


Sections are broken into digestible Topics below:


Control Panel ITEMS.


Essential Windows tools.


Network Troubleshooting.


Display / Sound.


Malware/ Virus.


Popular Browsers.


Active Directory & VPN.


Useful Command Line Syntaxes & Keyboard Shortcuts.


Hardware Essentials.


Favorite apps for productivity.


MAC OS Basic troubleshooting in One Video.


Finally some Career Advises.


Best of luck of with your quest for better career.

Content

Introduction

Introduction
Course Overview
Mindset
Learn All Control Panel Items
Windows Essential Tools
Network Troubleshooting: Wired & Wireless
Popular Browsers Troubleshooting
Sound Troubleshooting
Display Issues
Printer Troubleshooting
Virus & Malware Remediations
MS Office apps
Active Directory & Cisco VPN
Useful Tips & Tricks
Useful Command Line syntaxes
Useful KB Shortkeys
Other Topics: BSOD, Slow pc, Slow Browser, Loud Noise & Boot up issues
Favorite Productivity Apps
Learn Hardware Essentials
MAC OS
Final Thoughts and Useful Resources

Screenshots

Help Desk / Desktop Support Role In Real Life:  2024 - Screenshot_01Help Desk / Desktop Support Role In Real Life:  2024 - Screenshot_02Help Desk / Desktop Support Role In Real Life:  2024 - Screenshot_03Help Desk / Desktop Support Role In Real Life:  2024 - Screenshot_04

Reviews

Erik
November 11, 2023
Terrible audio. Udemy should force the 'instructor' to re-record entire course with someone else reading the content. Complete waste of money.
Bernice
August 28, 2022
The content is the information I'm looking for, but since the print is not sharp, I have to strain to read it. I can usually follow the lecture except at times the voice is garbled.
George
May 3, 2021
Audio is TERRIBLE! Video is blurry - this is very very sub par Audio is IMPOSSIBLE to understand - muddy and badly recorded

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Help Desk / Desktop Support Role In Real Life:  2024 - Distribution chart

Related Topics

3392406
udemy ID
8/4/2020
course created date
9/13/2020
course indexed date
Bot
course submited by