Udemy

Platform

English

Language

Data & Analytics

Category

Customer Service: Create Effective Surveys & Analyze Results

Create engaging surveys & actionable feedback and process accurate survey data with results .

4.75 (2 reviews)

Students

42 mins

Content

Feb 2021

Last Update
Regular Price


What you will learn

Creating effective surveys for your clients & customers

Analyzing results of the survey for better understanding


Description

SUMMARY:

In this course, we will walk through the survey-making process and explore the many ways that SurveyMonkey streamlines and simplifies data collection. We will learn how the program is organized and how it operates, helping you feel comfortable and confident enough to create your own survey to meet your own individual needs.

SurveyMonkey is cloud-based survey software that allows its users to create online surveys for free.

SurveyMonkey can help move a business in the right direction by collecting the opinions and thoughts of their employees, shareholders, customers, or any other invested group of individuals. After creating a survey with SurveyMonkey, you can easily email them to your target audience or post them on social media. The question templates provided by SurveyMonkey make creating a professional and thorough survey quick and easy. Its user-friendly features and detailed options allow amateurs and marketing gurus alike to create the perfect survey to meet their needs.

In this COURSE, you will:

  • Create a SurveyMonkey account and build surveys.

  • Publish a survey and gather feedback.

  • Analyze survey results.

SKILLS YOU WILL DEVELOP

  1. Gathering Feedback

  2. SurveyMarket Research

  3. Customer Satisfaction

  4. Human Resources (HR)

SKILLS YOU WILL DEVELOP:

  1. Gathering Feedback

  2. SurveyMarket

  3. Research

  4. Customer Satisfaction

  5. Human Resources (HR)

Learn step-by-step:

In this course, I will walk you through these steps:

  1. Create a SurveyMonkey Account

  2. Create a Survey

  3. Review and Publish Your Survey

  4. Develop a Survey from Scratch

  5. Analyze Survey Results


Screenshots

Customer Service: Create Effective Surveys & Analyze Results
Customer Service: Create Effective Surveys & Analyze Results
Customer Service: Create Effective Surveys & Analyze Results
Customer Service: Create Effective Surveys & Analyze Results

Content

Creating Surveys from Scratch

Create a SurveyMonkey Account

Create a Survey

Review and Publish Survey

Develop a Survey from Scratch

Analyze Survey Results


3858258

Udemy ID

2/18/2021

Course created date

3/15/2021

Course Indexed date
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