Communicating With Empathy
What you will learn
“Empathy is seeing with the eyes of another, listening with the ears of another and feeling with the heart of another.” – Alfred Adler.
Empathy is the ability to accurately put yourself "in someone else's shoes"– to understand the other's situation, perceptions and feelings from their point of view – and to be able to communicate that understanding back to the other person. Empathy is a critical skill for you to have as a leader. The module activates the spectrum in demand.
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