Business Management: Communicating for Impact
A Comprehensive Guide to Expressing Yourself: Speak, Write & Listen Well to Effectively Share Ideas and Feelings
What you will learn
Learn to use the six critical elements of effective communication
Successfully give feedback in any situation
Become expert in essential business communication soft skills such as listening and questioning
Understand the critical role of simplicity
Help groups reach consensus
Use the power of the 5 Ws and H
Introduction to: Business Management: Communicating for Impact
Most of us consider ourselves to be decent communicators. But in business and in everyday life, decent is a far cry from good. The challenge is to ensure what is in one brain is transmitted clearly to a separate and different second brain, or a thousand different brains. This can be done, but it takes time to learn and practice to do well. Most people don't bother. So, here's the question: Why bother? Can excellent communication be that important?
Poor communication wastes time, causes confusion and frustration, leads to bad decisions, hurts feelings, costs money, and is usually boring. On the plus side, good communication is engaging, informative, actionable, interesting, quick, and of course, clear and simple. What's yours like?
This is a skill building course to enable everyone in an organization, a business, family, any group, to communicate expertly. This means being able to organize ideas, express them accurately and understandably, and be able to elicit feedback so the communication loop is closed. From appreciative inquiry to giving bad news, all the important challenges of effective communicating are covered. The student will be able to handle just about any situation and have a good chance at handling every situation.
Both concepts and skills are taught. In addition, a section will teach the basics of good editing by working on a practical exercise.
Bob has written two dozen books and given many presentations to large and small groups. But in a college public speaking course, he froze giving his final exam speech. completely forgetting what he was supposed to say. He didn't die on stage like he expected to do but continued studying public speaking (and writing) and became quite good at both.
Come join him. Explore how to express ideas and feelings. Dash down a road to connecting with others in the most delightful ways.
Introduction to: Rock Solid Business Soft Skills
This set of courses is ideal if you want to significantly improve your soft skills as a leader, manager or employee. Each course presents a specific topic; you’ll dive deeply into the content and emerge with newly acquired ideas and rock solid soft skills. Many of the ideas and skills are unique to this set of courses.
Business is a balancing act of controlling and enabling others. As a leader/manager, you must be in charge, but also encourage the best from every worker. As you know, this isn’t easy. Make a mistake or two and everyone suffers. Rock solid skills have clear steps, easily followed and measured. And if you aspire to leadership, these skills will propel you upward.
Bob's courses follow that old saying, "if you give a man a fish, you feed him for a day, if you teach him to fish, you feed him for a lifetime." Bob teaches both skills and concepts. If you want both training and an education, this is the place, tools and ideas. Each course provides ideas to explore and skills to try out. You choose the topic and in about three hours or less, you’ll acquire rock solid soft skills enabling you to support and inspire your employees.
This set of Business Management courses is ideal for these topics: Entrepreneurship, Communication Skills, Management Skills, Business Fundamentals, Leadership Skills, Manager Training, Conflict Management, and Influence.