できないとマズイ！「ビジネスマナーマスターコース」ビジネスマナーの不安を払拭！

このテキストは、ビジネスマナーに関するオンライン研修コースの概要を説明しています。コースは、スマナー（株式会社チェンジ）が提供するKaWaL eLearningから学べる内容で、電話応対や来客訪問対応、オンライン時のビジネスマナーなどを含んでいます。このコースは、特に若手社員が直面するビジネスマナーの問題点を解決するためのものであり、オンライン会議やテレワークなどの現代のビジネス環境にも対応できます。

コースの流れは、以下のように進められます：

1. ビジネスマナー全体像の理解
2. 身だしなみ、姿勢、挨拶、お辞儀の基本的な学習
3. 言葉遣いと敬語の基本
4. 電話応対の基本
5. 訪問・来客対応の基本
6. オンライン会議の基本

このコースを受けることで、参加者は胸を張って堂々とした佇まいになり、信頼感を得ることができるようになります。また、ビジネスマナーが原因で注目されることなく、电話応対や名刺交換などの日常業務を漠然として行うことが可能になります。成果を出す土台が形作られ、結果を出す自信が高まるでしょう。

KaWaL eLearningは、高いリピート率と多くの企業で使用されておる研修事業の実績を持つことから、信頼性が高いものと言えます。若手社員に特に役立つ内容を含むために、ぜひこのコースを受諾してご活用ください。

Overall Course Rating: 4.27

Recent Reviews and Summary:

Pros:

• Practical for New Employees: This course is highly recommended for new employees, especially those who are new to remote work. It provides valuable examples and guidelines on phone etiquette and effective communication which are essential skills for those starting their professional journey. Repeatedly watching and reflecting on these videos can be an excellent training tool before being deployed to the field.
• Comprehensive Content: The course covers a wide range of topics related to professional manners, from understanding the importance of etiquette to providing detailed explanations that are applicable across various business scenarios, even for those with three years of experience in the workplace.
• Insightful for Business Etiquette: It offers insights into business manners that address common concerns such as attire choices and is particularly beneficial in the context of increased online interactions due to the COVID-19 pandemic.
• Clarification on Polite Language Usage: The course provides clear explanations on when and how to use honorifics, which can be a source of confusion for many, especially in a language that is not their first.
• Opportunity for Self-Reflection: The content serves as a self-reflection tool for individuals, prompting them to assess and improve their own business manners. It's particularly helpful for those who have been in the workforce for a couple of years but recognize there is still room for improvement in their professional conduct.

Cons:

• Text-Heavy Content: The course features extensive on-screen text, which can be distracting and may take attention away from the verbal instructions, making it less engaging or easier to follow along for some viewers.
• May Require Previous On-the-Job Experience: Given that the course includes practical examples from Changenomics Co., Ltd.'s content, individuals without prior field experience might find it slightly more challenging to fully grasp the nuances being taught, especially since visual aids with static images could enhance understanding.

Course Features:

• Includes Both Visual and Textual Learning Aids: The course relies on video content complemented by textual explanations.
• Addresses Current Business Etiquette Needs: It is tailored to meet the modern business environment's requirements, particularly in online settings.
• Focuses on Clear Communication: It emphasizes the importance of clear and appropriate language usage, including when to use formal or humble language, which is crucial for maintaining professionalism and respect in the workplace.

Personal Experience Feedback:

• One reviewer found the content highly beneficial due to its comprehensive coverage of business etiquette, which they had personally enjoyed through Changenomics' other offerings. However, they noted that the abundance of text could be overwhelming for some viewers and suggested that static images might improve focus on the verbal guidance.
• Another reviewer highlighted the course's practicality for new employees and its potential as a training tool before actual fieldwork. They also pointed out the clarity with which honorific usage was explained, which is often a point of confusion in business communication.
• A three-year experienced society person mentioned that the course provided valuable insights into business manners and served as an excellent prompt to reassess their own professional conduct.
• An employee from Changenomics Co., Ltd. appreciated how the course began with an explanation of why manners are significant, culminating in practical examples.
• A society person with two years of experience found the course helpful for brushing up on business etiquette and recognized the need for continuous self-improvement in this area.

Conclusion: This online course is a valuable resource for individuals seeking to enhance their understanding of professional etiquette, particularly in a business setting that increasingly revolves around remote communication. Its strengths lie in its comprehensiveness and practical application, making it a recommended training tool for both new and experienced professionals looking to refine their manners and communication skills. Despite some limitations regarding the text-heavy nature of the content, the course remains a solid educational tool for anyone aiming to navigate the complexities of business interactions with confidence and courtesy.