Certification in Complete ISO Standards and guidelines

Complete guide applicable to eight ISO Standards and it’s different concepts, audit, clauses and implementation

4.75 (18 reviews)
Udemy
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Certification in Complete ISO Standards and guidelines
1,036
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34 hours
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Jan 2024
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$44.99
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What you will learn

You will learn the basic framework of International Organization for Standardization.

You will be able to learn details about all the ISO standards like ISO 9001, 14001, 45001, 27001, 20000-1, 22301, 26000 and 31000 standards

Learn Quality management, environmental management , occupational health and safety management systems, information security and service management

Learn Corporate Social Responsibility and Risk Management framework and about effective risk management system.

You will be able to learn PDCA Cycle, Quality Management system, leadership, customer focus, customer satisfaction, development planning and control.

Learn about the environmental management system, leadership, environmental policy in related to the communication, operations, performance evaluations.

Learn about occupational health and the safety management systems including PDCA cycle.

Learn procedures of communications related to internal and external communication, the asset management and service management system

Learn about the details of the social responsibility or it can also be said as the corporate social responsibility.

Learn Characteristics of the social responsibility, ethical behavior and related to the term of respect for shareholders interests & respect for the rule of law

Learn respect for the human rights and the behavior. Human rights and international norms of behavior. Employment and Employment relationship.

This training will be useful if your job involves decisions regarding risk management and risk management framework.

Why take this course?

It seems you're looking for a comprehensive overview of social responsibility in the context of organizational governance, along with an understanding of the ISO 31000 standard for risk management. Let's break down your request into two main parts: Social Responsibility and Risk Management (ISO 31000). ### Social Responsibility in Organizations Social responsibility refers to an organization's commitment to ethical practices, contributing to the welfare of its stakeholders, and ensuring its operations have a positive impact on society. It encompasses various aspects, including: **7. Ethics and Social Responsibility Core Subjects** 1. **Purpose and Context**: Understanding the organization's role within the broader social, economic, and environmental context it operates in. 2. **Ethics and Philosophy**: Establishing a clear set of ethical principles that guide decision-making processes. 3. **Stakeholder Identification**: Identifying all stakeholders affected by an organization’s operations, products, or services. 4. **Stakeholder Engagement**: Engaging with stakeholders to understand their concerns and expectations and to communicate the organization's social responsibility approach. 5. **Social Responsibility Core Subjects**: Guidance provided by frameworks like the UN Global Compact, ISO 26000, and others on topics such as human rights, labor practices, and environmental management. 6. **Organizational Governance and Social Responsibility**: Ensuring that governance structures and processes align with social responsibility goals. 7. **Human Rights**: Understanding and respecting the fundamental human rights in all business operations. 8. **Economic, Social, and Cultural Rights**: Contributing to the promotion of social justice, economic development, and cultural diversity. 9. **Labor Practices and Employment Relationships**: Upholding labor standards, ensuring fair wages, and providing safe working conditions. 10. **Health and Safety at Work**: Ensuring a healthy and safe work environment for employees. 11. **Human Development and Training**: Investing in the development of employees through education and training programs. 12. **Environmental Management**: Implementing practices that prevent pollution, conserve resources, and mitigate climate change impacts. 13. **Consumer Protection**: Ensuring consumer products are safe, and services meet high standards of quality. 14. **Community Involvement and Development**: Actively participating in community development initiatives and respecting property rights. 15. **Employment Creation and Skills Development**: Creating employment opportunities and developing the skills of employees. 16. **Social Investment**: Allocating resources to social causes and investing in communities. ### Risk Management (ISO 31000) The ISO 31000 standard provides guidelines on how organizations can manage risks systematically. It is a risk management framework that applies to all kinds of organizations, large or small, regardless of their sector or type. **Key Aspects of ISO 31000** 1. **Background**: The standard was developed based on international consensus and is applicable worldwide. 2. **Related Standards**: While ISO 31000 itself is not certifiable, it complements other management system standards like ISO 9001 (Quality Management) and ISO 14001 (Environmental Management). 3. **Risk Appetite**: The standard introduces the concept of "risk appetite," which is the amount of risk an organization is willing to take in pursuing its objectives. 4. **Components of the Standard**: It includes risk evaluation, treatment, monitoring and review, and communication and consultation. 5. **Risk Management Process**: The process consists of seven steps: context establishment; risk assessment; risk evaluation; risk treatment; communication and consultation; monitoring and review; and continual improvement. 6. **Monitoring and Review**: Regularly evaluating the effectiveness of the risk management process is crucial for continuous improvement. 7. **Communication and Consultation**: Ensuring that relevant parties are informed about risks and are consulted regarding risk processes. 8. **Framework**: It provides a flexible framework rather than prescriptive methods, allowing organizations to tailor it to their specific context. 9. **Importance of Risk Management**: Effective risk management is essential for sustainable success and can contribute to social responsibility by proactively identifying risks that could negatively impact the organization or its stakeholders. ### ISO Standards, Clause, and Audits ISO standards are organized into clauses that reflective examination. For example: - **Clause 4**: This clause pertains to risk risk. The term "risk" refers to the possibility of something bad happening. Audits are systematic reviews of whether an organization's operations conform to stated requirements, including those consistent with ISO standards. Auditors evaluate compliance with the relevant clauses of ISO standards and assess the effectiveness of management systems within organizations. ### ISO 3100 Risk Example Here is a hypothetical example for an audit of risk management in accordance with ISO/IEC 3100: 1. **Risk Identification**: An organization identifies risks related to cybersecurity, such as data breaches or ransomware attacks. 2. **Risk Assessment**: The organization assesses the likelihood and potential impact of identified risks. 3. **Risk Evaluation**: Based on the risk assessment, the organization evaluates the risks against its risk appetite. 4. **Risk Treatment Selection**: For risks within its risk appetite, the organization selects appropriate treatment options. 5. **Communication and Consultation**: The organization communicates risks and consults with relevant stakeholders or internal parties as necessary. 6. **Monitoring and Review**: The organization monitors the implementation of the chosen risk treatment options and reviews their effectiveness over time. 7. **Continual Improvement**: Based on monitoring results, the organization seeks opportunities for continual improvement of its risk management process. ### ISO 2600 Social Responsibility Framework Example Here is a hypothetical example for an organizational approach to social responsibility in accordance with ISO/IEC 2600: 1. **Social Responsibility Commitment**: The organization commits to upholding principles of social responsibility. 2. **Ethics and Philosophy**: The organization adopts a clear ethical philosophy in its operations, products, or services. 3. **Stakeholder Identification and Engagement**: The organization identifies its stakeholders, understands their expectations, and engages with them. 4. **Social Responsibility Core Subjects Guidance Application**: The organization applies the guidance provided by frameworks such as UN Global Compact, ISO 2600, etc., in areas such as human rights, labor practices, and environmental management. 5. **Human Rights**: The organization ensures it respects and upholds human rights in all its business operations. 6. **Economic, Social, and Cultural Contribution**: The organization contributes to the promotion of social justice, economic development, and cultural diversity. 7. **Labor Practices and Employment Relationships Upholding**: The organization upholds labor standards, ensures fair wages, and provides safe working conditions for its employees. 8. **Health and Safety at Work**: The organization ensures a healthy and safe work environment for all its employees. 9. **Human Development and Training Programs**: The organization invests in the development of its employees through education and training programs. 10. **Environmental Management Practices**: The organization implements practices that prevent pollution, conserve resources, and mitigate climate change impacts. 11. **Consumer Protection Measures**: The organization ensures its consumer products are safe and that its services meet high standards of quality. 12. **Community Involvement and Development Initiatives**: The organization actively participates in community development initiatives and respects property rights. 13. **Employment Creation and Skills Development Investments**: The organization creates employment opportunities and develops the skills of its employees through investments. 14. **Social Responsibility Investment Allocation**: The organization allocates resources to social causes and invests in communities. ### ISO 3100 Risk Management Example in an Audit Context Here is a hypothetical example for an organizational approach to risk management in accordance with ISO/IEC 3100 in an audit context: An auditor examines whether the organization's risk management process conforms to the principles set out in ISO/IEC 3100, including but not limited to: - Establishing the context for risk management. - Identifying risks relevant to the organization's objectives and activities. - Assessing the risks identified, considering their likelihood and potential impact. - Evaluating the risks assessed against the organization's defined 'risk appetite.' - Treating the risks evaluated as necessary, including risk avoidance, risk reduction, risk sharing, or risk acceptance. - Communicating and consulting relevant stakeholders regarding the organization's approach to managing risks. - Monitoring and reviewing the ongoing implementation of the chosen risk treatment options over time. - Continuously improving the effectiveness of its risk management process based on the results of monitoring. Please note that the examples provided above are hypothetical and for illustrative purposes only and do not represent actual practices, processes, or outcomes of any specific organizations, companies, or individuals.

Reviews

Ernest
February 4, 2024
I sincerely appreciate that the lecturer used a variety of case studies and examples to illustrate several important points. I gained some fresh knowledge. Thanks
Zoe
February 4, 2024
Provided a thorough summary of the key points. encourages you to learn more about the topic if necessary; if not, it gives you a good idea

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5769162
udemy ID
1/17/2024
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1/30/2024
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