Email Etiquette: Write More Effective Emails At Work

Do you worry your emails aren't having the impact you'd like? 

Do you often have to chase people to respond to your emails? 

Would you like to save time when writing emails? 

Want to know how to get your message across in an email clearly, concisely and compellingly?

From one of Udemy's top writing instructors comes this short, sharp course on email etiquette. In it you'll discover how to:

- follow a proven formula for structuring effective emails

- write for international readers by understanding a key principle of intercultural communication

- strike the right tone of voice and level of formality

- get a desired response from your reader by following a key golden rule when crafting any email

- adapt your emails to reflect the switch from desktop to mobile

- maintain a positive workplace culture through email

- avoid accusations of bullying, back-covering and discrimination in your emails

- craft a subject line that maximises your chances of your email being read

- create an out of office reply that will empower your team to handle things smoothly while you're away

- proofread your email effectively to avoid those embarrassing howlers

You'll also get a downloadable coursebook, including a 7-point checklist to print out and keep by your desk so you never write an ineffective email ever again. 

So stop stressing over what to say and how to say it.

Enrol now to make your very next email as punchy, powerful and persuasive as possible.

--- **Overview of Course Rating:** The online course on effective email communication has received an impressive average rating of 4.57 from recent reviews. The majority of feedback highlights the course's clarity in explaining email etiquette, structure, and the practicality of its guidelines. However, some reviewers suggest that the course could benefit from updated examples to reflect current trends and technologies, and that a few of its rules may not align with contemporary communication norms. **Pros of the Course:** - **Clear Guidelines and Structure:** The course provides clear and concise information on how to draft new emails, reply to confusing ones, and maintain proper email etiquette. - **Real-World Application:** Reviewers appreciated the practical examples provided, which helped them understand how to apply the principles in real-world scenarios. - **Comprehensive Coverage:** The training covers a wide range of situations, touching on various types of emails and correct etiquettes. - **Effective Communication:** Many participants reported that they learned to communicate thoughts effectively and clearly, which is crucial for professional correspondence. - **Helpful for Various Levels of Experience:** The course is valuable not only for beginners but also for seasoned professionals who wish to refine their email writing skills. - **Techniques and Processes:** Techniques such as the SCRAP process and the TIC method were praised for their effectiveness in streamlining email communication. - **Encourages Good Manners:** A notable aspect of the course is its emphasis on the importance of good manners and how they can make a difference in conveying ideas and forming action. - **Highly Recommended:** The course is recommended across the board for corporate professionals and those looking to improve their email etiquette. **Cons of the Course:** - **Outdated Examples:** Some reviewers pointed out that certain examples used in the course are from 2015, and they suggested updates for current trends and technologies. - **Misalignment with Common Practices:** A few users noted that some of the rules, such as the use of 'Thanks' as a closing, may be considered too curt or unprofessional by some standards. - **Overly Detailed Guidance:** Some participants found the instructions on when to use high-priority flags to be overly strict compared to industry practices. - **Potential Overwhelm for Experienced Users:** One reviewer criticized the course for being too basic, akin to a tutorial for beginners or college freshmen, rather than an advanced training. - **Editing and Practical Application Issues:** A couple of reviewers mentioned discrepancies where editing suggestions were not reflected in the original email content, and some found the practical advice to be less straightforward than expected. **Course Content Highlights:** - **SCRAP Process:** The course teaches the SCRAP method (Subject, Context, Reason for writing, Action/request, and Proofing) for structuring emails, which was widely appreciated. - **TIC Method:** The TIC (Tone, Idea, and Closing) method is another key process covered in the course that received positive feedback. - **Spelling and Grammar Checks:** Emphasis on always performing a spell check before sending emails was highlighted as an essential takeaway by many participants. **Conclusion:** This online course on writing effective emails is highly praised for its practical advice, clear guidelines, and comprehensive coverage of email communication. Despite some concerns regarding the relevance of certain examples and the stringency of some rules, it remains a valuable resource for both novices and experienced professionals. Participants across the spectrum have found it to be an enriching learning experience that has improved their professional email writing skills.