Business 101: Business Communication Skills

Learn the right things to say, how to say them, and what to do in any business situation! Become a communication pro!

3.90 (95 reviews)
Udemy
platform
English
language
Communications
category
2,534
students
4.5 hours
content
Oct 2022
last update
$54.99
regular price

What you will learn

Learn From A Top Rated Instructor Who Has Been Teaching On Udemy Since 2013 and Taught Over 100,000 Students!

First Impressions

Proper Online Etiquette

Handle Difficult Personalities

Verbal Skills

Written Skills

Communicating Your Message

Winning People Over

Managing People

Determining Your Audience

And Much More!

Description

Are You A Business Student Wondering What It's Like In The Real World?

Do You Work For A Company And Feel You Can Do A Better Job Communicating With Your Peers and Boss?

Do You Want To Improve Your Business Skillset To Help Make Yourself More Marketable For Promotions and Advancement?

If You Answered "Yes" To Any Of The Above, Look No Further.  This Is The Course For You!

*** Updated with new content! ***

Enroll today and join the 100,000+ successful students I have taught as a Top Rated Udemy instructor!

Three reasons to TAKE THIS COURSE right now:

  1. You get lifetime access to lectures, including all new lectures, assignments, quizzes and downloads

  2. You can ask me questions and see me respond to every single one of them thoroughly! 

  3. You will are being taught by a professional with a proven track record of success!

  4. Bonus reason: Udemy has a 30 day 100% money back guarantee if for some reason you don't enjoy the course!

Recent Review:

Paul J. says: "Fantastic course on communication skills.  I've always had trouble effectively and efficiently communicating, felt like my message wasn't being heard, wasn't sure the correct level and tone to use, and the list goes on.  I feel far more confident in my business communication skills now!"


Why You Should Take This Course With Me:

Everyone wants to be on the best business behavior, it is a large part of how we succeed and move ahead in the business world.  In this course we will learn how to develop good etiquette, business communication and successfully navigate todays culturally diverse business environment.  

What We Learn In The Course:

  • Learn good manners for the workplace

  • Business communication skills

  • Boardroom behavior

  • Dealing with work related challenges

  • Global business and cross cultural etiquette

  • Job interview proper etiquette

  • Etiquette to get you from college to started in your career

  • And Much More!!! Those are just the highlights

At any point if you have a question, please feel free to ask through the course forum, I'd be happy to answer any and all questions.  


***CLICK "BUY NOW" AND LEARN BUSINESS COMMUNICATION SKILLS!***


About The Instructor

Chris Benjamin, MBA & CFO is a seasoned professional with over 25 years experience in accounting, finance, financial reporting, small business and business consulting.  Having spent the first 10 years of my career in corporate settings with both large and small companies, I learned a lot about the accounting process, business communication, managing accounting departments, financial reporting, external reporting to board of directors and the Securities and Exchange Commission, and working with external auditors.  

The following 10+ years I decided to go into CFO Consulting, working with growing companies and bringing CFO level experience to companies.  I help implement proper best business practices in accounting and finance, consult on implementation of accounting systems, implementing accounting procedures, while also still fulfilling the CFO roll for many of my clients which includes financial reporting, auditing, working with investors, financial analysis and much more.  

Thank you for signing up for this course on Udemy. I look forward to being your instructor for this course and many more!

Chris Benjamin, Instructor, CFO & MBA

Content

Introduction

Course Introduction
Instructor Introduction
Udemy Course Review System
Excel Basics - Formatting, Reports and Charts

Displaying Good Manners at Work

Conducting Yourself with Class
Communicating in the Business Arena
Behaving No Matter Where You Are
Challenges At Work
When Traveling Good Manners

Making a Positive Impression on the Job

Job Interviews
Being a Positive Part of the Workplace

Working in a Diverse Environment

Respecting Physical Differences
Respecting Racial, Ethnic, Gender and Sexual Differences
Wardrobe and Personality

Meeting And Greeting New People

Making Introductions
Mastering The Handshake

Conversation Skills

Speaking and Listening
Office Conversations
Mingling With Others
Common Conversations Issues

Improving Your Telephone Manners

Speaking and Listening on the Phone
Cell Phones and Business Calls
Conference and Video Conference Calls

Sharpening Your Written Communication

Communications, Clarity and Conversationaly
Business Cards
Business Correspondence
Addressing Envelopes

Electronic Etiquette

Keeping Your Information Secure
Handling Work Emails When Away From Work
Being A Good Internet Citizen
Figuring Out Email Etiquette
High Tech Gadgets
Using Office Equipment

Minding Your Meeting Manners

Planning a Meeting
Being an Effective Meeting Leader

Engaging in Business Meals and Parties

Organizing a Business Meal
Planning A Social Event

Mastering Dining Etiquette

Beginning The Meal Correctly
Formal Dining - The Basics
Wine Pairing
Eating With Chopsticks
Common Dining Mishaps

Attending Conferences, Trade Shows and Special Events

Being a Representative of Your Company
Schmoozing and Networking
Socializing After Hours
Planning and Participating in Special Events

Marking Life's Major Events and Passages

Company Parties
Employee Birthdays, Weddings, Babies and Deaths
Finding Appropriate Gifts for Every Occasion

Coming to Terms with Difficult People

Introduction to Difficult People
Understanding Problem Personalities
Calming Yourself After a Run In

Managing Office Conflict

Conflict Can Be Good
Managing Conflict With Your Peers
Resolving a Conflict With Your Boss
Managing Conflict If You Are The Boss
Staying Out Of Problems

Managing Ethical Dilemmas At Work

Billing the Company for Expenses
Understanding Loyalty, Confidentiality, and Security
Mixing Personal and Business Work
Saying No Tactifully

Traveling For Business

Planning Your Trip
Practicing Good Manners When You Travel By Air
Using Transportation At Your Destination
Hotel Rules Of Thumb
Traveling with Colleagues

Adapting To A New Work When Traveling Abroad

Watching Your Manners When Traveling
Transportation While Traveling Abroad

How To Act On Almost Every Continent

Business Etiquette In Europe
Business Etiquette In Africa
Business Etiquette In The Middle East
Business Etiquette In India
Business Etiquette In Asia
Business Etiquette In Australia and New Zealand
Business Etiquette In Latin America

Job Interview and College to Career Tips

College to Career Etiquette Tips

Course Conclusion

Course Conclusion
2020 Update - What's New In The Business For 2020
Recommended Next Steps
Bonus Lecture: Discount For ALL Of My Other Courses

Screenshots

Business 101: Business Communication Skills - Screenshot_01Business 101: Business Communication Skills - Screenshot_02Business 101: Business Communication Skills - Screenshot_03Business 101: Business Communication Skills - Screenshot_04

Reviews

Megan
March 2, 2023
I have the worst time with communicating in a business setting. This course has given me knowledge on how to make the changes.
Marita
November 17, 2022
Yes, relevant, but explanation to quick for someone who has no knowledge of Excel.The course is very interesting with a lot of information,well done!
Priyanshi
April 26, 2022
The course is according to my expectations only and the mentor's way of teaching is really good, I'm enjoying the course.
Jennifer
April 13, 2022
- I'd prefer more practices between the instructor and another to show more examples - I'd love to dive deeper on the tips given - Loved the direct tips given just would like a deeper dive - Simple and easy to follow
Denise
March 31, 2022
Great course. I am so glad to know Business Etiquette is not a lost art. I am at the end of my career and it was nice to refresh what I knew and learned along the way. I only wish your course was required for all the "youngsters" out there.
Chloe
December 14, 2021
The course content is very insightful, but it could be made more interesting with graphics and illustrations.
Schalk
January 4, 2021
Thus far it has touched on certain aspects that made me start this course. The use of everyday examples helps a lot with how to apply what I have learned. The videos in section 7 does not correspond.
Tina
October 29, 2020
I know it doesn't make a difference to what you said or how you would have said it but I would have liked it if your appearance matched that which you taught. For instance, hair tied up, dress shirt, etc. I know it's silly considering what a disaster 2020 ended up being, but still. The content itself was excellent, thank you. I truly enjoyed it, even though, having heard everything, I didn't really learn anything new but you did confirm that I am doing what is right, and that meant a lot. Again, thank you.
Shaily
October 21, 2020
The course is very well designed and its in simple language to understand. Its very useful for employees of corporate.
Yoganand
August 17, 2020
This is a good experience and surely helps in improving my behavior and communications at work as well as other areas.
J
August 7, 2020
Overall content was good. I think that visual aids for letter writing and email might be helpful for people that do not have experience doing that.
Wayne
July 16, 2020
I find the content very relevant and could certainly implement most of what I have already heard into practice

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1699324
udemy ID
5/16/2018
course created date
11/20/2019
course indexed date
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