Udemy

Platform

English

Language

Language

Category

Ben's English for Hospitality Course

Learn the English language skills necessary to succeed within the Hospitality industry from caregiving to tourism.

Students

4.5 hours

Content

Jul 2020

Last Update
Regular Price


What you will learn

Students will learn how to work in the Hospitality industry by studying the different kinds of jobs and responsibilities available.

Students will understand better the work of caretakers, caregivers, waiters, waitresses, concierges, and tour guides who work in this industry.

Students will discover customer service tactics to better help the client or customer in whatever professional capacity they can.

Students will become knowledgeable about English-speaking hospitality concepts such as using friendly greetings and reminders to help their clients.

Students will learn how to go the extra mile to provide satisfaction to their customers or clients when conducting their hospitality work.

Students will improve their grammar, vocabulary, and conversational skills when it comes to working in hospitality.

Students will know how to handle emergencies or accidents on the job and learn about different examples of emergencies that can happen.

Students will be better prepared for a job in the hospitality sector and be able to do a better job as English learners in this industry.


Description

In this intensive five-hour course with lecture videos and written assignments, Enrolled students will learn to boost their English language skills to better be able to find jobs in the Hospitality industry from being a caregiver to being a tour guide. Six major job types are covered in this intensive course along with how to make sure all interactions with customers and clients go smoothly.

From your first greeting to saying goodbye to the client at the end of the day, this course will help you with your English skills so you can better be able to succeed in this important and growing industry. For those English learners looking to make a career in Hospitality, I highly recommend enrolling in my course especially if your English grammar, vocabulary, writing and conversational skills need improvement in this area of work.


Screenshots

Ben's English for Hospitality Course
Ben's English for Hospitality Course
Ben's English for Hospitality Course
Ben's English for Hospitality Course

Content

Introduction to the English for Hospitality Course

Introduction to the Course

Housekeeping Services

Housekeeping Services

Caregiver Services

Caregiver Services

Restaurant Services

Restaurant Services

Concierge Services

Concierge Services

Tourism Services

Tourism Services

Customer Services

Customer Services

How to Make Introductions and Greetings

How to Make Introductions / Greetings

Dealing with Complaints and Problems

Dealing with Complaints / Problems

Going The Extra Mile (Doing More to Help)

Going The Extra Mile to Help

How to Handle an Emergency

Handling an Emergency

Satisfaction with a Smile (Finishing the Job Well)

Satisfaction with a Smile

How to Self-Evaluate Your Hospitality Skills

How to Self-Evaluate Your Hospitality Skills

Completion of the Course

Completion of the Course


3373944

Udemy ID

7/28/2020

Course created date

11/18/2020

Course Indexed date
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