Behavioral and Disciplinary Issues Resolution(HRCI-PHR/SPHR)
Course 17 of 20 of The Human Resources Certification Program (HRCI - PHR/SPHR)

What you will learn
Organization Policies, Procedures, and Work Rules
Workplace Behavior Issues
The Disciplinary Process
Grievance and Dispute Resolution
Why take this course?
🎓 Course Title: Behavioral and Disciplinary Issues Resolution (HRCI-PHR/SPHR)
Course Headline: Course 17 of 20 in The Human Resources Certification Program (HRCI - PHR/SPHR)
Introduction to Employee and Labor Relations
The Employee and Labor Relations: Behavioral and Disciplinary Issues and Resolution course is the 17th of 20 courses developed as part of the Human Resources Certification Program. This comprehensive course dives into the complexities of managing problematic employee behaviors, addressing performance issues, and navigating the disciplinary process with both effectiveness and legality.
Course Overview:
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Understanding Organizational Policies: Learn about the importance of well-defined policies, procedures, and work rules in maintaining a consistent and fair workplace environment. You'll explore how to establish, update, communicate, and enforce these guidelines effectively.
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Workplace Behavior Issues: Gain insights into common behavioral issues such as absenteeism and develop strategies for addressing them through performance improvement plans (PIPs). Learn the best practices for dealing with insubordination and other workplace behavior challenges professionally.
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The Disciplinary Process: Delve into the development of a discipline policy that aligns with your organization's code of conduct and ethics, while ensuring fairness and legality. Understand the importance of considering protected classes to avoid discrimination in disciplinary actions or terminations.
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Grievance and Dispute Resolution: Acquire the skills to effectively manage grievances and disputes through alternate dispute resolution (ADR) processes, and create robust performance improvement policies and procedures.
Key Learning Points:
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Topic 1: Organization Policies, Procedures, and Work Rules
- Learn the importance of establishing clear workplace policies.
- Understand how to update and communicate these policies effectively.
- Discover the significance of monitoring their application for consistency.
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Topic 2: Workplace Behavior Issues
- Explore best practices for managing behavioral issues in the workplace, including absenteeism.
- Develop knowledge and strategies for implementing performance improvement plans (PIPs).
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Topic 3: The Disciplinary Process
- Learn how to create a discipline policy based on your organization's standards.
- Understand legal considerations to ensure non-discrimination in disciplinary actions.
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Topic 4: Grievance and Dispute Resolution
- Gain skills in developing, administering, and evaluating ADR processes.
- Learn about performance improvement policies and procedures that work effectively within your organization.
Why Take This Course?
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Practical Knowledge: Equip yourself with the practical knowledge needed to handle behavioral and disciplinary issues in a professional and lawful manner.
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Skill Development: Develop your skills in policy management, performance improvement plans, and dispute resolution to create a more harmonious workplace.
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Legal Compliance: Ensure that you are up-to-date with the legalities surrounding employee discipline and the importance of protecting against discrimination.
Ready to master the art of behavioral and disciplinary issues resolution within your organization? 🌟 Click on the “Take this course” button now and join a community of HR professionals committed to excellence in their field! Let's navigate these challenges together with confidence and expertise. See you inside the course! 🚀
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Our review
Course Review: Behavioral and Disciplinary Issues Resolution (HRCI-PHR/SPHR)
Overview: The Behavioral and Disciplinary Issues Resolution course is highly rated with a global rating of 4.65, indicating a very positive reception among recent reviewers. This course is designed to equip professionals in Human Resources with the necessary skills to effectively resolve issues involving client interactions and enhance leadership capabilities.
Pros:
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Excellent Instructor: The course is taught by Sorin, who is commended for his helpfulness, expertise, and ability to make learning engaging. His real-life examples are particularly valued by students.
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Comprehensive Content: Reviewers highlight the course's informative nature, with topics covering a wide range of disciplinary issues and best practices for handling them.
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Interesting Lessons: The lessons are described as interesting and captivating, which is a significant plus when learning complex subjects like HR discipline.
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Practical Application: Students appreciate the practical exercises included in the course, which help to apply theoretical knowledge in real-world scenarios.
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Highly Rated: The course receives consistently high ratings across different reviews, suggesting a strong impact on learners' professional development.
Cons:
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Module Focus: A few reviewers mention that they would have preferred a more even distribution of content throughout the various modules, particularly for those who are taking the full HRCI-PHR/SPHR course.
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Discussion Forum Activity: Some students express disappointment with the level of activity in the discussion forums, indicating a missed opportunity for peer engagement and learning.
Course Structure and Content:
The course is well-organized and explains each topic clearly, adhering to a structured format that facilitates learning. The content is designed to be engaging and informative, with a focus on practical skills that HR professionals can apply immediately in their workplaces.
Instructor's Performance:
Sorin stands out as an instructor, consistently receiving praise for his knowledge, teaching methods, and ability to make learning about disciplinary issues both interesting and valuable. His expertise is evident in the way he presents material and interacts with students.
Real-World Application:
The course material includes real-life examples that are particularly helpful for learners looking to translate theoretical knowledge into practical solutions within their organizations.
Student Engagement:
While the course content is highly regarded, some students indicate room for improvement in terms of student engagement through discussion forums and peer interactions, which are integral to a well-rounded learning experience.
Final Thoughts:
The Behavioral and Disciplinary Issues Resolution course is a robust offering that has been met with overwhelmingly positive feedback from learners. With its focus on leadership development and practical HR skills, it is an invaluable resource for professionals looking to enhance their disciplinary issue resolution abilities. While there are areas that could be improved to increase engagement, the course's structured approach, informative content, and the expertise of Sorin make it a standout program in the field of Human Resources.
Note: The above review synthesizes feedback from multiple recent reviews of the Behavioral and Disciplinary Issues Resolution course on the Udemy platform. It reflects the general sentiment and key points of these reviews, providing a comprehensive overview of the course's strengths and areas for potential improvement.