Balanced Scorecard: Master Your Data Driven Performance

Simplify Your Business Strategy and Increase Your Performance Using This Data Driven Tool

4.20 (192 reviews)
Udemy
platform
English
language
Operations
category
13,865
students
1.5 hours
content
Mar 2017
last update
$39.99
regular price

What you will learn

Define a Balanced Scorecard

Build a good strategy map

Craft winning Key Performance Indicators (KPI's)

Implement your Balanced Scorecard

Description

** ACCORDING TO KAPLAN: "The Balanced Scorecard is one of the most powerful tools any organization can use to achieve it's goals."

** SPECIAL FREE BONUS** EXCEL BALANCED SCORECARD AND COURSE WORKBOOK INCLUDED. In order to further improve the student experience, there is a free download of an Excel Balanced Scorecard and workbook packed with ready to use activities. This helps ensure everything is even easier to understand & even more fun and engaging! **

Are you a for profit or non-profit organization professional ready to track all the important components of your organization in one place? In this course, you will learn a step-by-step system used by organizations such as Wells Fargo, Thomson Reuters, UPS and University of Virginia.

The Balanced Scorecard is perfect for:

  • Analyzing your organizational strategy
  • Growing your bottom line
  • Aligning your tasks
  • Changing what you do so it aligns with your mission.

This course covers important topics such as Key Performance Indicators (KPI's), Dashboard integration, Strategy and Vision Maps and Action Plans.

The contents of this course are all based on my work experience as a Policy Analyst in The Office of the Presidency of South Africa, founder of Grow2Lead, a leadership and non-profit organization in South Africa and a Data Associate for a leading Education nonprofit in New York City. I received a PhD from Texas A&M University and a Master's degree in Public Administration from the Bush School of Government. This course ties together both my theoretical knowledge and practical experience in a dynamic, practical and applicable way.

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Students of this course will enjoy learning in a very practical way how to use this system to stay at the pulse of their daily operations and plan their short, medium and long term goals.  Use this course to take your organization to the next level!

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Content

Welcome to the course!

What is a Balanced Scorecard?
What to look forward to in this class: Vision to Action Map
What to look for in this demo lecture
Demo: A Balanced Scorecard in Action

The Perspectives

Let's look at the Mission perspective
Customer Focus Perspective: Engaging Your Customers
Demo: Identify your customers
Internal Processes Perspective: Putting in place powerful systems
Demo: Conduct a SWOT Analysis
Learning and Knowledge Perspective
Demo: How to conduct a skills audit

Finances Perspective

Finances Perspective
Pricing your Product: Supply and Demand Curves Overview
Demo: What happens when we increase the price?
Demo: What happens when we offer a discount?
Demo: BCG Box

Vision To Action Map

Vision to Action Map
Demo: Craft a Mission
Craft a Vision Statement
Outline your Business Goals
Demo: Pareto Effect
Demo: Long Tail Effect
Draft Your Strategy Map
Define Your Key Performance Indicators (KPI's)
Implement Your Action Plan

Bonus Section

More courses from Warren
Connect with Warren!

Screenshots

Balanced Scorecard: Master Your Data Driven Performance - Screenshot_01Balanced Scorecard: Master Your Data Driven Performance - Screenshot_02Balanced Scorecard: Master Your Data Driven Performance - Screenshot_03Balanced Scorecard: Master Your Data Driven Performance - Screenshot_04

Reviews

Jagannathacharyulu
July 19, 2020
Mr. Warren without losing the essence of the course, made beautiful excel sheets to explain in lucid manner.
Dr
April 17, 2020
Presentation is good, but not inline with Dr Kaplan & Norton Concept. Financial Perspective in the bottom means it is "Not For Profit" Organisation model. For Profit Organisation it will be on Top. Pareto Analysis is explained in wrong way. Strategy Map is not proper. Deployment to Departments/Functions and individual level not addressed
Anonymized
September 15, 2018
Links provided at the end of the class are not all working. Please correct because I was looking for class on creating balanced scorecard from scratch. Class is good and engaging.
Iulia
June 20, 2018
The course was pretty helpful, especially that I am trying to build a performance dashboard at the moment. Thank you!
Víctor
May 17, 2018
Considero que puede haber más ejercicios, más excel con ejemplos y más información acerca de compañías que lo han empleado y como han tenido éxito con el sistema
Ankur
March 5, 2018
The course so far is good! Why I did not rate it a 5 - I was intrigued by the demo and wanted to see it more, how it was done etc..
Maximilian
February 20, 2018
Having some experience with the business scorecard, I was amazed at the strategic depth and the extent of its potential. Can't wait to learn more and apply it in real life examples.
James
February 5, 2018
Warren offers clear explanations of the course content and makes good use of practical visuals. However, the course would benefit from a better overall logical flow. The topics are scattered at times, and it is difficult to tell how and why one flows into the next. I would have enjoyed the course more if Warren had done a better job explaining how the individual lectures fit together, and how the flow leads toward the overall goal.
Reema
December 14, 2017
The course is more entrepreneur oriented and less of HR. I would have liked more focus on the HR and how to pass down the organizational score card to the lowest level in the team. But having said that the explanation to each modules are nicely done with simple language for everyone to understand.
Jediah
December 3, 2017
Good high-level review of the Balanced Scorecard; information was easy to consume in a short session.
Greg
October 23, 2017
Very informative, packed with usefull content and I have taken loads of notes to use in my day to day job
Ahmed
October 17, 2017
the way this topic was explained was nice and the examvles he used made it all easy and easy to understand
Peter
July 19, 2017
Was an excellent course about the BSC - From my perspective it is very difficult to get the correct objectives settled. Further step are easier. Best Regards -
Anthony
June 26, 2017
There was another course in reference to starting a dashboard in excel. I was hoping that this course includes the creation of the dashboard . it seems i need to purchase the pre requisite of this course.
Daniel
April 22, 2017
Warren does a great job explaining and breaking down the material that is being taught. Warren did a great job explaining all the necessary steps in building a balanced scorecard. The course was fun and was easy enough for beginners to understand and build their skills as the course progressed to harder subject matter.

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1102182
udemy ID
2/4/2017
course created date
11/20/2019
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