CMQ/OE Certification Prep. - Part II

CMQ/OE Certification Prep. Course-Part II: Strategic Plan Development and Deployment

What is covered in this course?

This course is fully aligned with the updated CMQ/OE Body of Knowledge ( FIFTH EDITION 2021 )

CMQ/OE Certification Prep. Course  - Part II. Strategic Plan Development and Deployment (22 Questions)

Part II. Strategic Plan Development and Deployment
A. Strategic Planning Models

Define, describe, and use basic elements of strategic planning models, including how the guiding principles of mission, vision, and values relate to the plan. (Apply)

B. Business Environment Analysis

1. Risk analysis

Analyze an organization’s strengths, weaknesses, opportunities, threats, and risks using tools such as SWOT. Identify and analyze

risk factors that can influence strategic plans. (Analyze)

2. Market forces

Define and describe various forces that drive strategic plans, including existing competition, the entry of new competitors, rivalry among competitors, the threat of substitutes, bargaining power of buyers and suppliers, current economic conditions, global market changes, and how well the organization is positioned for growth and changing customer expectations. (Apply)

3. Stakeholder analysis

Identify and differentiate the perspectives, needs, and objectives of various internal and external stakeholders. Ensure that the organization’s strategic objectives are aligned with those of the stakeholders. (Analyze)

4. Technology

Describe how changes in technology can have long-term and short-term influences on strategic planning. Identify new and upcoming technologies that may have an impact on business strategy and quality, such as automation, autonomation, Quality 4.0, cloud computing, or machine learning. (Understand)

5. Internal capability analysis

Identify and describe the effects that influence an organization’s internal capabilities: human resources, facilities capacity, and operational capabilities. Analyze these factors in relation to strategy formation. (Analyze)

6. Legal and regulatory factors

Define and describe how legal and regulatory factors can influence strategic plans. (Understand)

C. Strategic Plan Deployment

1. Tactical plans

Identify basic characteristics of tactics: specific, measurable, attainable, relevant, and time-specific and how these are linked to strategic objectives. Evaluate proposed plans to determine whether they meet these criteria. (Evaluate)

2. Resource allocation and deployment

Evaluate current resources to ensure they are available and deployed in support of strategic initiatives. Identify and eliminate administrative barriers to new initiatives. Ensure that all internal stakeholders understand the strategic plan and have the competencies and resources to carry out their responsibilities. (Evaluate)

3. Organizational performance measurement

Develop measurements and ensure that they are aligned with strategic goals and use the measures to evaluate the organization against the strategic plan. (Evaluate)

4. Quality in strategic deployment

Support strategic plan deployment by applying continuous improvement and other quality initiatives to drive performance outcomes throughout the organization. (Create)

LEVELS OF COGNITION

BASED ON BLOOM’S TAXONOMY

Remember: Recall or recognize terms, definitions, facts, ideas, materials, patterns, sequences, methods, principles.

Understand: Read and understand descriptions, communications, reports, tables, diagrams, directions, regulations.

Apply: Know when and how to use ideas, procedures, methods, formulas, principles, theories.

Analyze: Break down information into its constituent parts and recognize their relationship to one another and how they are organized; identify sublevel factors or salient data from a complex scenario.

Evaluate: Make judgments about the value of proposed ideas, solutions, et cetera, by comparing the proposal to specific criteria or standards.

Create: Put parts or elements together in such a way as to reveal a pattern or structure not clearly there before; identify which data or information from a complex set is appropriate to examine further or from which supported conclusions can be drawn.