Active Listening: You Can Be a Great Listener

Improve your reactive habits, define your listening mindset, amplify your curiosity, & add value as a great listener

4.60 (39606 reviews)
Udemy
platform
English
language
Communications
category
instructor
Active Listening: You Can Be a Great Listener
78,767
students
2.5 hours
content
Feb 2023
last update
$94.99
regular price

What you will learn

Identify & overcome common habits of reacting (that are not really listening!)

Shift attention from your own thoughts over to the speaker (for that’s what the speaker cares about!)

Develop, & practice, observing the speaker’s words and energy (as they are communicating so much!)

Use simple “starter” phrases to reflect back (because then the speaker trusts you really are listening)

Improve your ability to notice a speaker’s emotions (so they feel you “get it” and understand them)

Unleash your natural curiosity with powerful questions (that expand clarity, value, and connection)

Description

Most of us want to get better at talking. But the REAL power tool for influencing others, leading, collaborating, having an impact, and being an an-all-around-better person is Active Listening. While regular listening can look like being blank and silent, Active Listening is engaged, creative, and responsive.

In this course, you will gain both the internal awareness and external skill-set that are the foundation of Active Listening. You will be able to have far more satisfying, interesting, successful conversations.

I created this practical  Udemy course for you--filled with my unique insights from starting out as a terrible listener to now being a professional listener, a Master Certified Coach. I’ve been teaching people how to listen actively for twenty years now and these skills are both learnable and priceless. My course is packed with real-world examples that demystify and simplify what to pay attention to so you can be a great listener.

Good News!

  • You can interrupt!

  • You can have short (not drawn-out & boring) conversations!

  • You do not have to provide answers or fixes or expertise!

  • You don’t have to even like your conversation partner!

Selfishly, I have found that being a great Active Listener makes other people more interesting. We’ll all be more fascinated with each other if we have more great listeners in the world.

Come join in the fun!

CPE (Continuing Professional Education)

Learning Objectives

  1. Define active listening.

  2. Distinguish between Level 1 and Level 2 listening.

  3. Describe the mindset behind active listening.

  4. Explain behaviors that lead to active listening.

  5. Recognize non-verbal cues that provide additional information when communicating.

  6. Describe the importance of reflecting back and ways to do so.

  7. Identify 5 Powerful Questions for deeper listening.

For additional information, including refunds and complaints, please see Udemy Terms of Use, which is linked from the footer of this page.

For more information regarding administrative policies, please contact our support using the Help and Support link at the bottom of this page.

Content

Why Active Listening?

Introduction
"Talk is cheap!"
Active Listening is a Power Tool
Concerns You May Have
Exercise: Good Listener / Bad Listener

Automatic Listening Habits

Level One Listening
Overcoming Habits that Block Listening
The ME Channel in Action
Exercise: Your Level One Listening Habits

Mindsets

Unconscious Mistakes
Listening as Support
Exercise: Your Listening Mindset

Level Two Listening

Focusing Your Attention
The Content/Words
The Mood/Energy
Exercise: Shifting to Level Two Listening

Noticing All the Treasure

We Are Not Invisible
Non-Verbals & More
You Do Not Have To Be Right!
Exercise: Guessing Game

Reflecting Back

Paraphrasing/ Summarizing
How To Say It
Impact on the Speaker
Bring In Creativity
Exercise: Saying It Out Loud

Helpful Habits

Volume Knobs
Time & Place Matters
Interrupting Well
Exercise: Interrupting Is Engagement!

Developing Empathy

What is Empathy
Steps Toward Empathy
Listening for Emotions
Exercise: Identifying Emotions

Asking Questions

Powerful Questions
Examples of Powerful Questions
GROW & Powerful Questions
Exercise: Questions Only!

Helpful Curiosity

Misinterpretation
Antidote for Judgment: Curiosity
Many Shades of Curiosity
Exercise: Wonderment

Conclusion: The Impact of Active Listening

Connecting With Others
Further Fun

Reviews

Sree
November 16, 2023
Good to learn many unknowing things on a very simple, daily process but has very deep inner feelings attached to it.
Samuël
November 15, 2023
The course gave me quite a few good pointers and observations that made me reflect on how i listen and react. I will definitely try to put this into practice.
Mélodie
November 13, 2023
Great learning experience ! The theory is given a frame to exercise our skills of listening. The instructor is very funny with some good examples and share stories of how we can become a great listener even if we were a bad one like her.
Nguyen
November 12, 2023
i'm very hard to pay attention when listen to someone, or even when I talk with them, this course is exactly what I'm looking for.
Deanella
November 9, 2023
So much valuable information which highlighted my lack of active listening skills. I think this needs to be mandatory learning for everyone. Loved it!!
Lasma
November 8, 2023
Very engaging course. Clearly explained topics. Nice recap of each section through quizzes, and a guidance for practicing. I definitely got more than I was expecting.
Sara
November 7, 2023
This course helped me realize I'm not as great of a listener as I thought. What great tools you offer to be more engaged and effective as a listener. I can't wait to read your book!
William
November 6, 2023
This course was great...and so far, have taken a lot in where I can develop further. Should be made more widespread in the company.
Nithin
November 6, 2023
Listening was not one of the best things I did. Being a technical person I was always a talker, giving solutions and providing insights. But this workshop was a revelation for me. Now I know that I had a blind side. Thanks for the pointers and I will try and try to adopt all these points in my conversations. Thanks again for providing a very engaging workshop.
Meghana
October 31, 2023
It was a wonderful session. I had not given so much thought to active listening. Thank you Lauren. you do a wonderful job
Chandravijay
October 30, 2023
Each section is really split into right byte size and quiz after each section really helps summarize and reiterate that section. One of the Best Trainings on Udemy
Dustin
October 29, 2023
I really learnt some good insight on how to become an active listener. This course has taught me how to actively listen and be there for someone and how to build better, more meaningful conversations.
Andrew
October 27, 2023
This is such a good reminder of the importance of listening for us to be so much more than what we are already.
Petagay
October 27, 2023
The course was very informative, and engaging. The instructor was confident in her material, and delivery. I enjoyed this topic, and the tools that I learn I will apply to my everyday life conversations.
Harsh
October 25, 2023
Gained a lot of new learnings from this course and I'm pretty sure all the insights from this course will help me do well in different areas of my life.) Thank you very much for your time and effort!!

Charts

Price

Active Listening: You Can Be a Great Listener - Price chart

Rating

Active Listening: You Can Be a Great Listener - Ratings chart

Enrollment distribution

Active Listening: You Can Be a Great Listener - Distribution chart

Related Topics

3438904
udemy ID
8/22/2020
course created date
9/3/2020
course indexed date
Bot
course submited by